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Privacy Policy

This privacy statement covers the site http://www.zoobler.com. As this Web site's demonstration of its commitment to your privacy, it describes here its information practices and has had its privacy practices reviewed for compliance by TRUSTe. Zoobler Inc. is a licensee of the TRUSTe Privacy Program. The TRUSTe program covers only information that is collected through this Web site from you, and does not cover information that we may receive about you that we acquire from third parties.

If you have questions or concerns regarding this statement, including questions about how Zoobler.com shares the personal information that it collects from you as described in this privacy statement, you should first contact Zoobler.com at web@zoobler.com, or write to Zoobler.com at P.O. Box 809, Rathdrum, ID 83858. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php

By displaying the TRUSTe trustmark, our website has agreed to inform you on:

  1. What personally identifiable information of yours Zoobler.com collects.
  2. The organization collecting the information.
  3. How the information is used.
  4. With whom the information may be shared.
  5. What choices are available to you regarding collection, use and distribution of the information.
  6. The kind of security procedures that are in place to protect the loss, misuse or alteration of information under Zoobler control.
  7. How you can correct any inaccuracies in the information.

Information Collection and Use
Zoobler.com ("Us" or "We") is the sole owner of information collected on this site to purchase most products and services from Zoobler.com (refer to the next paragraph for the limited exceptions to this). We will not sell, share, or rent this information to any third parties, except as outlined in this policy. We collect information from our customers to process orders and better serve you with pertinent information, such as order confirmations, order status updates, and to provide you with information on products and services that are available from us or parties associated with us. We may also use such information to better understand the shopping experiences of you individually or in conjunction with a group of our customers. Information collected includes your name, shipping address, billing address, telephone numbers, e-mail address, and payment information such as your credit card number. We also require you to submit a username and password of your choice for your future access to your account information. To safeguard that your user name and password remain confidential, DO NOT share this information with anyone. If you elect to receive our newsletter, surveys, or special promotions, your contact information will be used for the delivery of these items. However, if you elect not to receive newsletters, surveys, or special promotions(See “Choice/Opt-out), we may still periodically send other transactional communications to you that contain customer relationship information. This includes, for example, informational emails regarding changes in our policies, changes in our methods of conducting business, or requesting that you review the information we have on file for you or the options that you have previously selected regarding your transactions with us.

We may also gather or receive information on you from third party sources, such as marketing databases made available for commercial purchase. Our use of such information will comply with applicable law, the limitations imposed by the third party on us in connection with our receipt of such information from such third party sources, but not necessarily this privacy statement.

Choice/Opt-out
We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at web@zoobler.com. You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Registration
In order to process your orders placed on this website, you must first complete the registration form. During registration, you will be required to provide your contact information, which includes your name, e-mail address, telephone number and street address. This information is used to provide you with important Zoobler.com services such as automated order status updates via e-mail.

Order
Most of the information collected in the registration process will be used to process orders. During the order process, you will have to provide financial information such as your credit card number, expiration date, money order, wire transfer or check information. This information is used for billing purposes and to fulfill your order. If we have trouble processing an order, we will use this contact information to get in touch with you. To properly process your credit card information, we must share your personal and financial information with the merchant bank for authorization and approval. This process is protected by an enhanced security system. See the Security section below for more details on security measures and procedures. We do not share your personal and financial information with any third parties, except those specified in the Sharing section of this policy. In instances where the shipping address and billing address for an order are different, and/or when purchasing special order or custom order items you will be asked to fill out a credit card authorization form. This credit card authorization form must include a copy of the front and back of the credit card as well as a copy of your drivers license. This information is kept highly secure and not released to anyone but our own credit card company if requested from them. This form ensures you are the owner of your credit account and helps us and your credit card company halt fraudulent charges.Â

Cookies
We customize certain Web page content based upon your browser type and other information provided by our cookie. If you choose to reject the cookie, you can still browse our store but will be unable to use the shopping cart to buy merchandise. The Zoobler.com shopping cart cannot function without cookies enabled so that the necessary information to process your order is retained. If you disable cookies, Zoobler.com will be unable to accept your online order. We will not share any personally identifiable information provided by this cookie with any third party. We will, however, link data stored in cookies to the personally identifiable information you submitted while on our site. This allows us to personalize your shopping experience and discern user preferences to evoke subconscious feelings of familiarity and assurance.

Log Files We use IP addresses to analyze trends, administer the site, track user movement, and gather broad demographic information for aggregate use. We do not distribute or share IP information with any third parties.

Sharing
We employ third party companies to perform functions on our behalf. These functions may include order fulfillment, package delivery, marketing assistance, postal and e-mail delivery, customer service, data analysis, and credit processing. The third parties we contract for these purposes have limited access to your personal information and may not use it for other purposes including their own marketing. Among such third parties are the three referenced immediately below.

FedEx Corporation
942 South Shady Grove Road
Memphis, TN 38120
1-800-GO-FEDEX
www.fedex.com
UPS Corporate Headquarters
55 Glenlake Parkway, NE
Atlanta , GA 30328
United States
www.ups.com
US Postal Service Headquarters
475 L'Enfant Plaza, SW
Washington DC
1-800-ASK-USPS
www.usps.com

As our business continues to evolve, we may acquire or sell business units or subsidiaries. Customer information is one of the business assets that would be transferred in these types of transactions. In such a situation, your personally identifiable information would only be used in a manner consistent with our pre-existing Privacy Notice.

We reserve the right to disclose your personally identifiable information i) as required by law, ii) when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site, iii) when we believe that your actions violate applicable laws, iv) when we believe that your actions violate Zoobler.com's terms and conditions that you agree to by using, accessing or purchasing from or through http://www.zoobler.com , when we believe that your actions violate any usage guidelines for specific products or services, vi) when we believe that your actions violate or threaten the rights, property, or safety of our company, our users, or others, or (vii) when you consent to allow your personally identifiable information to be shared or disclosed.

Testimonials
The testimonials section of the Zoobler.com website is for the purpose of sharing positive experiences that you had with Zoobler.com, with certain products, with certain services, or with certain companies associated with Zoobler.com. The testimonials section is moderated to ensure accurate and positive testimonials. Published testimonials are genuine, but Zoobler.com reserves the right to edit or alter such to remove personal information, statements that may be a violation of law, or statements that may infringe on the rights of Zoobler.com or third parties. Zoobler.com reserves the right to post or remove any testimonial at its discretion.

By posting your comment(s) or testimonial(s) ("Testimonial") on our website, you give us permission to reprint or use the Testimonial in connection with our businesses (including but not limited to the marketing and selling of various products and services, as well as the marketing of Zoobler.com). You also are agreeing to the following: (1) The reprint or use of the Testimonial will be at our discretion and without compensation to you; (2) We may use the Testimonial with or without any pseudo (pen) name credit; (3) Our right to use the Testimonial is perpetual and may be assigned by us; (4) We may use the Testimonial locally, nationally or globally and such use may be made in any media, information or communication platform (including Internet advertising) currently in use or later developed; (5) You and not someone else composed and posted the Testimonial; (6) Zoobler.com may allow any of its parents, subsidiaries or affiliates to use the Testimonial in the same manner as set forth herein but in relation to their businesses and websites; and (7) We may edit or alter such Testimonial to remove personal information, statements that may be a violation of law, or statements that may infringe on the rights of Zoobler.com or third parties.

Other than your pseudo (pen) name, which we may or may not use, your personal contact information will not be disclosed in connection with our reprint or use of your Testimonial.

Links
This website contains links to other sites. Please be aware that Zoobler.com is not responsible for the privacy practices of such other sites. We do use Google Checkout as an option to process your complete the order and payment process. You will be taken to Google Checkout’s site and their privacy statement governs the collection and use of your personally identifiable information. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies only to information collected by this website.

Security
Zoobler.com takes precautions to protect its customers' information. When you submit personal information via the website, we follow policies and procedures designed to protect your information both online and offline, examples of which are as described below.

When our registration/order form asks you to enter personal information (such as your credit card number), that information is encrypted and is protected with the best encryption software currently available in the industry - SSL. Zoobler.com uses the most advanced form of SSL software available: 128-bit encryption by VeriSign. To learn more about SSL, follow this link http://www.authorize.net.

Access to all of our users' information is restricted. Only employees who need the information to perform a specific job are granted access to personally identifiable information. If you wish to have your financial information removed at the time of your order, you may opt to have your financial information deleted from our records upon completion of your order. Otherwise, you may contact us at web@zoobler.com or call toll free 1-800-395-9509 to request that your information be deleted from our database. For future transactions, you will be required to re-enter your information.

All Zoobler.com servers, including web servers and database servers, are housed and maintained in secure locations. Access to the database is strictly monitored and protected from outside access. Internet access is restricted and protected by multiple firewalls. The servers on which we store personally identifiable information are kept in a secured environment, inside a secured and locked room. All backups are stored and locked in a high-level security room. Only personnel with proper security clearance have access to these restricted areas.

If you have any questions or concerns about Zoobler.com's security practices, you can send us an email at info@zoobler.com.

Correction/Updating/Reviewing Personal Information
Customers may change or review their stored account information such as street address or e-mail address through our website by visiting our Help section. You must have your username and password in order to access your account. In the event you forget both your username and password, please contact our customer service department for assistance at (800) 395-9509.

Notification of Changes
If we decide to change our Privacy Policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

If you have opted out of receiving communications from Zoobler.com, you will still be able to view news of policy changes at http://www.zoobler.com. Otherwise, you may e-mail us at web@zoobler.com or call us toll free at (800) 395-9509 to ask our customer service department about changes and updates.

Zoobler Inc. - 3840 West Seltice Way, Postfalls, ID 83854

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